If you find yourself in a troublesome situation, ask yourself if your actions are legal, reflect the ICARE principles, and would reflect well upon you and our company if reported in the media. Ultimately, doing the right thing is complying with the laws in place to ensure a fair marketplace. Our Code — along with other company policies, procedures, standards and resources — guides us when confronted with a difficult situation.

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You can ask a question or raise a concern by contacting any of the following:

Your manager or supervisor.
Your Compliance Officer or Group Compliance & Corporate.
Your Human Resources Department.
Your Law Department or Group Legal.
The Celesio Helpline, which is available 24 hours a day, seven days a week, with support available in multiple languages. The Ombudsman can be reached under 00800–OMBUDSMAN or 00800–66283762 (toll-free from any Celesio country) and also by fax: +49(0)521.557333–44 or email: ombudsman@thielvonherff.com.

If you find yourself in a troublesome situation, ask yourself if your actions are legal, reflect the ICARE principles, and would reflect well upon you and our company if reported in the media. Ultimately, doing the right thing is complying with the laws in place to ensure a fair marketplace. Our Code — along with other company policies, procedures, standards and resources —guides us when confronted with a difficult situation.