A New Customer

Julio is very close to closing a sales deal with a new customer, Victor who is representing a government-owned vendor. Right before signing the final contract, Victor says he wants Julio to split the invoices between his company and a third-party vendor. Victor asks that Julio increase the contract price by 10%. What should Julio do?

Let Victor know he’s not sure he’ll be able to do this, but will check internally and get back to him.

Let the customer know that splitting the invoices to include another vendor will significantly delay the implementation of the contract and that Julio is not sure such invoicing procedures are legal.

Honor Victor’s request because our Company is earning a good profit on the deal.

Select your answer and then Submit.

Submit

Sample Text

That's correct.
A last minute request to increase the contract price or split invoices are both red flags.
Although this scenario was specific to a government customer, you should also be aware of red flags with commercial customers. When faced with these situations, you should promptly raise the issue with your manager and your Compliance Officer.
Select Next to continue.

That's incorrect.
A last minute request to increase the contract price or split invoices are both red flags.
Although this scenario was specific to a government customer, you should also be aware of red flags with commercial customers. When faced with these situations, you should promptly raise the issue with your manager and your Compliance Officer.
Select Next to continue.

That's partially correct.
A last minute request to increase the contract price or split invoices are both red flags.
Although this scenario was specific to a government customer, you should also be aware of red flags with commercial customers. When faced with these situations, you should promptly raise the issue with your manager and your Compliance Officer.
Select Next to continue.

That's incorrect.
Select Retry to try again.

Julio is very close to closing a sales deal with a new customer, Victor, who is representing a government-owned vendor. Right before signing the final contract, Victor says he wants Julio to split the invoices between the government-owned vendor and a third-party vendor. To cover the fees of the third-party vendor, Victor asks that Julio increase the contract price by 10%. What should Julio do?